Manas Vidyalaya ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app or access online payment services via the app.

1. Information We Collect

We may collect and process the following types of information:

• Personal Details: Such as your name, email address, phone number, and student ID, provided when registering or making a payment.
• Payment Information: While you may enter your card or bank details to process a payment, we do not store or have access to your complete payment details. Payments are securely handled by third-party payment gateways.
• Device and Usage Data: Information related to the device you use and your interactions with the app (e.g., device type, IP address, app activity).

2. How We Use Your Information

We use the information we collect to:

• Facilitate secure online fee payments.
• Confirm transaction details and provide digital receipts.
• The credit card information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to KIS. It is the sole responsibility of the user of the service to ensure that the information entered in the relevant fields is correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the service.
• Comply with legal or regulatory obligations.
• Improve our services and user experience.

3. Payment Processing

• All online payments are processed through trusted third-party payment gateways using encryption and secure protocols. We do not store or access your full debit/credit card information.
• Users are responsible for entering accurate payment details and ensuring they have authorization to use the payment method provided.

4. Data Security

We are committed to safeguarding your personal information. All payment transactions are encrypted and occur on secure platforms. However, no digital platform is entirely free from risks, and we disclaim liability for any unauthorized access or data breach beyond our control.

5. Data Sharing

We do not sell or rent your personal data. Information may be shared only:

• With authorized banking/payment partners for transaction processing.
• With legal or government authorities if required by law.

6. Refund and Cancellation Policy

Please note that all fees paid are non-refundable under any circumstances. Users are advised to review the applicable fees carefully before proceeding with payment.

7. User Responsibility

• Users must ensure the accuracy of the information they provide.
• The app should be accessed using secure networks and personal credentials should not be shared with others.
• Permission from the card/account holder must be obtained before making payments using their details.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected within the app or on our official website. Continued use of the app implies acceptance of the revised policy.

9. Governing Law & Dispute Resolution

This policy is governed by the laws of India. In case of any disputes, they will be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The venue for arbitration shall be New Delhi, India.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Manas Vidyalaya

• Email : manasvidyalya@yahoo.co.in
• Phone no : +917488271193